Refund policy

Cancellation, Withdrawal

You can cancel the contract within 2 weeks without giving reasons in writing (eg letter, e-mail.). Or - if the goods before the deadline - by returning the goods. The period begins upon receipt of this notification in writing, but not before the customer receiving the product (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 . 1 and 2 EGBGB and our obligations according to § 312g para. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.

 

Please send the revocation to:

Tagnition GmbH

info@mindbug.me

 

Consequences of revocation

In the case of an effective cancellation, the benefits received from both parties are to be returned and any benefits (eg. As interest) surrendered. If the product is returned in parts, or in deteriorated condition, the customer must make compensation for the value. With the surrender of things this does not apply if the deterioration is exclusively due to their inspection - is due - as would have been about you at our store. For one by the designated putting into use of the thing resulted deterioration you must pay no value compensation. Transportable products are shipped at our risk. 

We will bear the costs of returning the goods if you use the returns label provided by us for a return shipment arranged within Germany.